EthosCE Learning Management System I Continuing Medical Education

500,000+ health professionals have earned over 6 million continuing education (CE) credits using EthosCE Learning Management System.

Features

EthosCE PRO

One monthly low price. One powerful LMS. Our most popular and economical plan for medical associations, academic CME centers, and healthcare systems.

EthosCE Enterprise

One powerful learning management system fully customized to your brand and features. Ideal for large associations, academic centers, and health systems.

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+Easy-to-Use and Affordable

+Branded Interface

+Unlimited Learners & Courses

+Mobile-Friendly

+Graded Assessments & Evaluations

+Personal Profiles & CE Transcripts

+ACCME PARS, NARS, ABIM, CE Broker, CPE Monitor & Much More...

+24/7 Reporting

+SCORM, Tin Can & Digital Media Support

+e-Commerce & Shopping Cart

+Cloud Hosting

+Expert Help Desk and Onsite Training

+Integrations with 3rd Party Applications

+Data Migration

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Our Blog

3 Ways to Reduce Member Support Calls for a Medical Association

The handling of member support calls is a key determinant of the quality of your members’ customer experience, and an integral part of your CME platform’s ease-of-use. An unpleasant customer service interaction will impact a customer’s view of your CME programming, and ultimately your association.

In fact, according to a recent Forrester Research report, your members actually don’t want to call your helpline—it’s something that they strenuously avoid. Consumers overwhelmingly prefer to find answers on their own, preferably on the same page that they’re having trouble with. A call or an email is an extra step that research shows consumers simply don’t want to take. They shouldn’t have to Google or scour a user forum for solutions, either. If they do, many experts say, you’ve already begun to lose their trust in your commitment to meeting their needs. The most important element of a member’s support request, however, isn’t a short average hold time (AHT) or even how rapidly answers are found—it’s the reason why they’re calling in the first place.

In developing a member support call reduction plan, your best...

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5 Tips for Acquiring ACCME Joint Sponsorship

Acquiring joint providership accreditation from ACCME is a process that can be immensely rewarding for your association’s members. Access to new educational resources, and expanded or more diverse activity offerings, can revitalize your CME program. But it is also a journey complicated by multiple significant challenges: from finding the right partner to preparing an accreditation petition that requires as much careful planning as your initial accreditation application. If you are a non-accredited potential joint providership applicant, acquiring accreditation for a new venture with a prospective partner will be a painstaking process. In addition to having to “audition” for your accredited potential co-provider, you’ll also need to be ready to submit exhaustive documentation to support your association’s readiness to meet ACCME standards.

We’ve prepared a list of tips that will help you focus on critical tasks as you develop your joint providership strategy and seek a partner.

First, let’s define our terms.

What is a Joint Providership?

Joint providership was called “joint sponsorship” until 2014, when the ACCME  made the decision to change the terms in its effort to ...

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How to Save Countless Hours Spent Providing Tech Assistance to Members

One of the most difficult challenges that your association will face concerning your CME LMS is how to reduce the countless hours spent providing tech assistance to members, without compromising customer service.

Balancing your learners’ need to simply get on with their work with your association’s mandate to use tech features that optimize your LMS’ potential is a painstaking exercise. You’ll need a solid understanding of instructional design principles and website usability standards. Unless you utilize a third-party LMS solution, you’ll also need a fair amount of patience to review, update, and implement a new approach to tech support management.

While that prospect may seem daunting, it shouldn’t discourage. The following strategies will help you decrease your members’ need for tech assistance over time, and make a future rise in call volume unlikely.

First, a quick self-assessment

1. Do the bulk of your tech assistance calls relate to common administrative tasks such as logging in, payment processing, or data recovery? 

In your analysis, segment tech support requests according to their complexity and their frequency. If the preponderance of calls are related to low-complexity tasks, then the...

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A special thanks to all of the people that attended our 2018 EthosCE User Conference in Philadelphia.  Great day of… https://t.co/tSnSxFsoaG 3 days 19 hours ago
How to Make Your CME Mobile Friendly (Accredited Courses) https://t.co/H2GT4ul0Bc 5 days 16 hours ago
A special thank you to Kristin Kline Hasson of NCCN for sitting down w/ us to discuss our https://t.co/OLdMezbDOC 6 days 18 hours ago
Want to enhance user experience for your CME, CN, & CE learners? Here's how you can do it! https://t.co/VDFS6kI5Ex 6 days 20 hours ago
Learning about weddings, paper flowers, practice gaps and member engagement from at the EthosCE user group meeting. 1 week 3 days ago
3 Ways to Stay on Top of the ACCME Reaccreditation Process https://t.co/GmuDnG2rKs 1 week 5 days ago
Check out these 3 Tips for preventing Account Issues for Med Association Members: https://t.co/hvv0b7Us6C 1 week 6 days ago
Help create a more secure and privacy-respecting Web by donating to Let's Encrypt! We did! https://t.co/xHY1jvDKDD 2 weeks 3 days ago
Preventing CME Support Ticket Overload for Admins & Coordinators https://t.co/RnNGxYrOmy 2 weeks 5 days ago
An interview with the National Comprehensive Cancer Network about their implementation of the EthosCE Learning Mana… https://t.co/osMk1lvQrX 2 weeks 6 days ago
Find out how to decrease Login issues for your Association Members in this post! https://t.co/bA5FqXoDv1 2 weeks 6 days ago
PARS Upload: What Hospitals and Associations Need to Know https://t.co/g1jfmFF03w 3 weeks 5 days ago
Don't miss it! 3 ways to reduce Medical Association member Support Calls: https://t.co/slLJjIxICx 3 weeks 6 days ago
Does Your Association Understand the Risk of Using YouTube for Continuing Education? https://t.co/tycsd9fojc 1 month 22 hours ago
Have you reviewed our integration yet? A platform and team dedicated to improving educational video. https://t.co/fZQuMHyEXE 1 month 3 days ago
Spending too much time providing Tech Assistance to members? Check out these Tips: https://t.co/5OVaqV1hWq 1 month 4 days ago
Introducing , EthosCE's integrated video solutions partner. A platform and team dedicated to improving… https://t.co/7Mzo28gZJv 1 month 1 week ago
UX Design Continuing Education: Enhancing the CME Learner Experience https://t.co/opS3V53pxI 1 month 2 weeks ago
Enterprise Video for Healthcare Continuing Education https://t.co/vm00wFIAA4 1 month 2 weeks ago
ACCME Criteria for Accreditation: What You Need to Know https://t.co/e4AbUq3p37 1 month 3 weeks ago